Support
Only when you need it
No surprise invoices, no layers of account managers, and no disappearing when you need follow-up. Just a dedicated partner who's easy to reach and upfront about cost.
Our mission is to give mission-driven organizations the Salesforce support they deserve — without enterprise price tags or full-time admin overhead. Nonprofits and small businesses shouldn't have to choose between getting help and staying on budget.
Care Plans
Your part-time Salesforce partner. Unlimited contact. Hands-on work capped by monthly hours.
4 hands-on hours per month
First response within up to 72 hours
Unlimited email, chat & scheduled calls
Advice and planning included
Month-to-month, cancel anytime
STARTER — $750/mo
8 hands-on hours per month
First response within up to 48 hours
Unlimited email, chat & scheduled calls
1 training session per quarter
Month-to-month, cancel anytime
STANDARD — $1,400/mo
15 hands-on hours per month
First response within up to 24 hours
Unlimited email, chat & scheduled calls
1 training session per month
Month-to-month, cancel anytime
PRIORITY — $2,200/mo
Unlimited contact — email, chat, scheduled calls for advice/planning. Never counts against hours.
Hands-on hours — fixes and builds in your org use monthly hours.
How Care Plans Work
See where your org stands — and what to tackle first. No obligation.
What's included:
45-minute review of your top pain points (call or async)
Written priority plan organized as High · Medium · Low
One FREE scoped fix if eligible
A good fit if you:
Aren't sure where to start
Have a backlog but limited budget
Want a second opinion before committing to a larger project
FREE SALESFORCE HEALTH CHECK
We'll review your needs, scope the work, and send a quote before anything begins. No surprise invoices.
Common projects:
Bug fixes and flow troubleshooting — typically $750–$1,200
Reports, dashboards, and data visibility — typically ~$1,200
Automations and process improvements — typically $1,500–$2,000
Larger initiatives (implementations, migrations, NPSP work) — quoted based on scope
Pricing: Custom quote per project, or ~$150/hr with a 5-hour minimum.
How it works:
Submit a request with as much detail as you have (screenshots or Loom welcome)
We respond within 48–72 hours with questions or a quote
Work begins once you approve — typically delivered in sandbox first